To help you get the most out of your VFM experience, we host regular training webinars and live training events. During these group training sessions, we cover everything from navigating the fundamentals of the system to utilizing the advanced features.

Have a question today? Visit our Knowledge Library for step-by-step instructions on using our wide range of features.

Although we constantly strive for excellence, we know that technology isn’t always perfect. If you’re experiencing an issue or a bug when using our system, click the support icon at the bottom of your screen and drop us a line! During business hours, we’ll respond as quickly as we can.

Have a feature to suggest or some feedback to submit? We’re always listening!

Offering our system for free means we need to reserve phone support for our paying customers. Our Pro, Premium and Elite users have access to technical and non-technical phone support with one of our highly experienced support specialists.

Elite members enjoy an amped-up support experience with a Dedicated VFM Account Representative who provides world-class guidance, coaching and support.